A lot of first responders hesitate to call because they don’t know what happens next. Here’s what you can actually expect.
Who answers the phone The FST5 line is staffed by first responders with at least 10 years in the field. They understand the culture, the job, and the weight that comes with it. You won’t have to explain yourself.
You stay in control You decide what you share and how far the conversation goes. Nothing is set in motion without you. You can start, stop, or step back at any point.
Your privacy is fully protected Nothing is reported to your department. The State of Michigan cannot see who calls. Your anonymity is protected from start to finish — no exceptions.
No reason is too small Bad shift. Trouble at home. Financial stress. Just needing someone to listen. There is no wrong reason to call. Family members can call too.
You won’t be handed off and forgotten FST5 stays with you through the process — connecting you with resources, clinicians, and support every step of the way.
1-833-34-STRONG (1-833-347-8766)