Author Archive: Shantanu Madaboosi

eso-logo_thumb

Understanding the Role of the 911 Dispatcher

Posted on by
eso-header

In more than 6,000 public safety answering points (PSAPs) around the nation, an unsung hero plays a key role. They help save lives and property, are masters of multitasking, and serve as a vital link between first responders and the community. This unsung hero is the 911 dispatcher.

Dispatchers’ work environments are often dark, windowless buildings. However, as they intently study at a complicated computer interface and city map, dispatchers must keep calm during stressful situations and possess sound decision-making abilities to route police officers, firefighters, and EMTS to help callers during emergency situations.

Read on to better understand what 911 dispatchers do, the tools they use, and how to improve teamwork among dispatchers and emergency services.

LEARN MORE

lexipol-causes-stress_thumb

Causes of Stress for Correctional Officers

Posted on by
lexipol-causesofstress-header

Correctional officers are exposed to a high degree of stress every day. Working long shifts behind walls day in and day out can and does take a toll. Statistics show that correctional officers have higher rates of divorce, PTSD, severe depression and suicide. Much of this can be attributed to stress from traumatic events and/or sustained, cumulative stress.

Critical stress undermines correctional officers’ confidence, resilience and ability to cope. Each aspect of the job, including inmate interactions, workplace environment and resulting home life, can contribute to the build-up of this stress. Without proper support and effort, both officers and the entire organization may experience the consequences of critical stress.

LEARN MORE

eap-toolkit_thumb

First Responder Toolkit

Posted on by
eap-toolkit-header

First responders, no matter the role, are some of the truly unsung heroes in our cities and neighborhoods. Whether you’re putting your own lives on the line, providing emergency support or any of the other countless tasks associated with the job, each role is crucial in maintaining a safe place to live and work. However, while being a first responder is a demanding (and rewarding) career, the long hours, the possibility of injuries and the physical and mental traumas that can occur on the job can make it difficult to separate your work life from your personal life.

LEARN MORE

MICHIGAN FIRST RESPONDER MENTAL HEALTH PROGRAM

Posted on by
poam-main-header2

The Wayne State University Department of Psychiatry and Behavioral Health Sciences has teamed with the State of Michigan to develop a comprehensive behavioral and mental health training and support program for the state’s first responders and their families to address the stress they face in their duties protecting residents.

LEARN MORE

jems-thmbnail

First Responders and PTSD: A Literature Review

Posted on by
jems-header

The mental health of first responders is often overlooked. Increases in mental health issues, post-traumatic stress disorder (PTSD) and rates of suicide have prompted research into what first responders need in order to stay emotionally healthy. The time has come to put the mental health needs of our first responders before their call of duty. Exposure to traumatic events has been linked to psychological distress and many frontline workers experience these traumas on a daily basis. Literature suggests that the increased incidences of psychological distress requires extensive scientific inquiry into the mental health of first responders worldwide.

LEARN MORE

mental-health-first-aid-thumb

MENTAL HEALTH FIRST AID for FIRE AND EMS

Posted on by
mental-health-first-aidmain

Mental Health First Aid for Fire and EMS focuses on the unique experiences and needs of firefighters and EMS personnel and is a valuable resource that can make a difference in their lives, their families’ lives and the communities in which they live. Firefighters and EMS workers learn about the importance of early intervention and how, as first responders, they can intervene in the field and provide direct assistance to someone who is experiencing a mental health challenge or crisis.

LEARN MORE

ems-gov_thumb

Federal Healthcare Resilience Task Force EMS/Prehospital Team

Posted on by
ems-gov-header

First responders are facing unique stressors during the COVID-19 pandemic. This document (EMS27) presents resources and strategies in support of first responder behavioral health. This document contains weblinks to non-federal websites and webpages.

Linking to a non-federal website does not constitute an endorsement by the U.S. government, or any of its employees, of the information and/or products presented
on that site.

LEARN MORE